Helen’s Catering (Sydney Wide Mobile Catering, trading as Helen’s Catering Professionals) respects your privacy. This policy explains what personal information we collect and how we handle it.
What we collect
- Contact and event details you give us - name, phone, email, delivery address, event date, guest numbers and menu selections - when you use the menu builder, email or call us.
- Account details if you create a My Account profile with our online booking system.
- Usage data collected by analytics tools (Google Analytics) and advertising tools (Meta pixel) as you browse the site - pages visited, approximate location, device and browser type.
How we use it
- To quote, confirm and cater your event
- To respond to your enquiries
- To improve our website and menus
- To show you relevant offers if you have engaged with us
What we never do
- We never sell your personal information.
- We never share your details with third parties except the service providers that help us run the business (for example our booking system provider and analytics platforms), who process it only on our behalf.
Analytics and cookies
Our website uses cookies and similar technologies, including Google Analytics and a Meta pixel, to understand how the site is used and to measure the performance of our advertising. You can block or delete cookies in your browser settings at any time.
Access and correction
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting info@helenscatering.com.au. We respond to all requests within a reasonable time.
Contact
Privacy questions: email info@helenscatering.com.au or call 1300 435 367.
Last updated: October 2026.